🔄 Return Policy
At SprintWash, your satisfaction is our priority. If for any reason you're not happy with your purchase, we're here to help you with a smooth and hassle-free return process.
🗓 Return Window
You may return your item(s) within 30 days of the delivery date.
✅ Return Eligibility
To qualify for a return:
• Item must be unused, unwashed, and in the same condition you received it.
• Item must be in the original packaging.
• Proof of purchase (order number or receipt) is required.
❌ Non-Returnable Items
• Final sale items
• Gift cards
• Used or damaged items (unless defective upon arrival)
📦 How to Initiate a Return
1 Email support@sprintwash.com with your order number and reason for return.
2. Our support team will provide you with a return authorization and shipping instructions.
3. Once we receive and inspect your item, we will notify you of the return status.
💰 Refund or Store Credit
Once approved, you may choose:
• Full refund to your original payment method
• Store credit for a future purchase
Refunds typically take 5–10 business days to process after return approval.
🚚 Return Shipping
• Customers are responsible for return shipping costs unless the item was defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance.
🛠 Damaged or Defective Items
If you received a faulty item, please contact us immediately with photos of the product, and we’ll make it right at no additional cost.
📩 Need Help?
Have a question about your return? Reach out to us at:
📧 support@sprintwash.com